RETURN POLICY

Return & Refund Policy – Shop Luxvion

We offer 7-Day Return/Replacement Guarantee for the following conditions:

Eligible for Return

  • Wrong product delivered

  • Damaged product

  • Defective product

  • Missing product

  • Size/variant mismatch

Not Eligible

  • Product used/washed

  • Damage caused after delivery

  • Unboxing video not available (for damaged/missing claims)

Refund Process

Once we receive and inspect the return item, your refund will be processed to your original payment method within 3–7 working days.

Replacement

Replacement will be arranged for eligible items, subject to availability.